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Frequently asked questions (FAQs)

What is Englicist?

Englicist is an educational website to help learners and teachers alike in the study of English language and literature.
It is operated by the registered entity Englicist Learnings LLP from Kolkata, India.

What services does Englicist offer? Are they free or paid?

Englicist offers free services like

We also have a Pro membership to offer more exclusive benefits.

Which board or university syllabus does Englicist specifically offer help on?

Englicist currently covers the syllabus for the ICSE 9th & 10th and ISC 11th & 12th. We also have some notes on CBSE syllabus. The list will keep growing.

I cannot find a summary / question / test. What should I do?

If you are searching for a particular summary/analysis post, or a question or test on a text or grammar lesson, please use the search bar under the site header to see if it’s already there. If you still don’t find it, please reach out to us.

What are the membership plans you offer?

Englicist offers two membership plans – Free and Pro.
You can know more about them on our membership plans page.

Can I upgrade or downgrade my membership?

You can upgrade your free membership to Pro at any time from your membership dashboard.
Regarding downgrade, your Pro membership will automatically be downgraded to Free once your membership validity expires.

What are your payment options?

We support all major debit cards, credit cards, netbanking, UPI payment and digital wallets for our membership and other products / services.
All Payments are processed online through a PCI compliant payment gateway.

Will my card/account be auto debited for renewal?

No, we don’t charge your card/bank account automatically. Your Pro membership will automatically be downgraded to Free plan once your membership validity expires. You can manually renew anytime before or after the expiration.

Can I cancel my Pro membership and claim a refund?

Yes, you can claim a refund in case

  • You did not receive the service or product we promised, or
  • You did not find our product/service suitable for your need.

In both cases, you have to claim a refund request within 24 hours of purchase. For more details, please read our cancellation and refund policy.

How to ask a question on the Englicist forum?

Anyone can ask a question on English language or literature. Please search the site first to see whether the question already exists before asking a question. You can ask your question here.

How can I keep track of my questions?

Though you can ask a question anonymously, to keep track of your questions you have to register on the site. You can register for free here if you already haven’t.
You can find your submitted questions in your My Account dashboard page under the section “Your Content”.

My question is deleted / not answered. Why?

We try to answer all questions submitted to us. But if your question is not answered and it’s been long since, chances are –
a) You submitted a duplicate question which is already answered in the forum. Try searching the site.
b) Your question was incomplete, irrelevant or added no value to the site. That’s why we removed it.
c) You violated our Terms of Service.
d) You submitted an incorrect email address and so the answer was not delivered to you. Your question may have actually been answered. Search the forum.
e) Your question requires a very lengthy, explanatory answer and our authors have not found enough time to attempt an answer for that.
If you are still unsure, please reach out to us.

I submitted an answer to a question. Now it’s modified / deleted. Why?

To keep the forum spam-free and error-free as far as possible we modify answers to correct any spelling and grammar error, or any incorrect information in the answer.
We delete the answers which are completely wrong, copied from somewhere else or otherwise violates our terms of use.