Privacy and Cookie Policy
Privacy Policy
Englicist Learnings LLP (“Englicist”, “we”, “our”, or “us”) provides educational content and learning services through Englicist.com and related group websites (the “Website”). We are committed to respecting your privacy and protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our Website or services (“Products”), and outlines your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).
This policy applies only to data collected online through our Website and does not apply to information collected offline.
1. Personal Information We Collect
Information you provide voluntarily
Depending on how you use the Website, you may provide us with personal information such as:
- Name
- Email address
- Phone number
- Billing or mailing address
- Academic or learning-related details
- Any information you submit via forms, support requests, feedback, or account registration
You may browse the Website anonymously. Supplying personal data is voluntary, but some features may not function without it.
Automatically collected information
Like most websites, we collect limited technical information through server logs and analytics, including:
- IP address
- Browser type and version
- Operating system and device type
- Language preference
- Approximate location (country/region level)
- Date and time of access
- Pages visited and referring URLs
This information is used only in aggregate form to understand how the Website is used and to improve performance, content, and user experience. We do not use this data to personally identify visitors.
2. When We Collect Personal Information
We may collect personal data when you:
- Register an account
- Purchase or subscribe to a product or service
- Sign up for email updates
- Fill out a form or survey
- Contact us via support, email, or live chat
- Submit feedback, questions, or content
3. How We Use Your Information
We use personal information only for legitimate purposes, including:
- Providing and managing access to our Products
- Personalising your learning experience
- Processing payments and transactions
- Responding to support requests and inquiries
- Improving our Website, content, and services
- Communicating important updates related to your account or purchases
We do not sell or rent your personal data.
4. Legal Basis for Processing Personal Data (GDPR)
We process personal data only when we have a lawful basis to do so, including:
- Consent – when you explicitly opt in (e.g., newsletters)
- Contractual necessity – to provide paid services or manage your account
- Legitimate interests – improving our services, ensuring site security, and preventing misuse, provided your rights are not overridden
- Legal obligations – compliance with applicable laws or lawful requests from authorities
You may withdraw consent at any time where processing is based on consent.
5. Cookies and Similar Technologies
What cookies are
Cookies are small text files stored on your device to help websites function properly and improve user experience.
Cookies we use
Englicist uses only essential and analytics-related cookies. We do not use advertising or tracking cookies.
The Website currently sets three cookies:
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| PHPSESSID | Maintain user session | Essential | Session |
| rzp_unified_session_id | Payment processing | Essential | Session |
| cf_clearance | Security & bot protection | Essential | Up to 365 days |
These cookies are either strictly necessary for the Website to function or used for privacy-focused analytics.
Analytics
We use Cloudflare Analytics, which provides aggregated, anonymised traffic statistics. Cloudflare Analytics does not use cookies to track individual users and does not create personal profiles.
Managing cookies
You can control or delete cookies through your browser settings. Disabling cookies may affect certain features of the Website.
Helpful guides:
6. Third-Party Services
We do not use third-party advertising networks, behavioural tracking, or ad optimisation services.
Some infrastructure or service providers (such as hosting, payment gateways, or email delivery services) may process limited data on our behalf under confidentiality and data protection agreements.
7. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites and encourage you to review their privacy policies separately.
8. Sharing and Transfer of Information
We do not sell, trade, or share your personal information with third parties except:
- When required to operate the Website or deliver services
- When legally required to comply with laws or valid legal requests
- To protect our rights, users, or the security of the Website
Any such sharing is limited and subject to confidentiality obligations.
9. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- SSL (HTTPS) encryption
- Restricted access to personal data
- Regular security and malware scanning
Payment information is processed by PCI-DSS compliant third-party payment gateways and is never stored on our servers.
While no system is 100% secure, we take reasonable steps to protect your data. In the event of a data breach that poses a risk to your rights, we will notify affected users as required by law.
10. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Comply with legal, tax, or accounting obligations
- Resolve disputes or enforce agreements
When data is no longer required, it is securely deleted or anonymised.
11. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
You can exercise these rights via our contact page. We may request identity verification before processing certain requests.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us via our contact page. We aim to respond promptly and resolve concerns fairly.
Last updated: 2026-02-02