Due to the nature of online informational services and digital products where content can be copied/downloaded in very short span of time, we are unable to offer longer periods for cancellation of a purchase and refund.
However to safeguard the interest of our valued users from purchases where a user doesn’t find our service/product suitable for her/his needs, Englicist Pro Membership comes with a 24 hour money-back guarantee.
If within 24 hours of purchase you decide not to use our membership, we will process a full refund (after deducting the payment gateway charges).
You are NOT eligible for refund in case:
- You asked a question for priority answer under the membership and received the answer, or
- You have downloaded a file like a PDF note or an E-book offered under the membership.
To cancel your membership and obtain a refund, you will have to contact us by email at firstname.lastname@example.org or through the contact form here.
The latest policy update was on 24th June 2019.